Returns & Exchanges

At Outin, we want you to be completely satisfied with your culinary purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and non-perishable gourmet items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the names of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unopened food products in their original packaging to ensure they are protected during transit and maintain food safety standards.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund back to your original payment method within 5-7 business days.